Welcome to Rosemary & Co’s smART points Club!
Here, at Rosemary & Co we would like to thank our customers for their loyalty and introduce our very own loyalty scheme – “SMART POINTS“. Start earning points you the minute you get signed up! Earn 1 point per every £1 you spend in our store and redeem them on your future purchases. Redeem your points at any time*. Earn your first FREE 250 points by simply creating account with us!
Is there any cost to join?
Nope, just register an account and log in before your purchase, then you are ready to go!
When can I use my SMART POINTS?
You can use your SMART POUNTS on your next orders.
Can I transfer my SMART POINTS?
Yes! You can be incredibly kind and gift some or all of your smart points to friends, students or even your teacher! They are not redeemable for cash or anything other than Rosemary & Co products.
How do I apply my SMART POINTS to my order?
During your checkout procedure you will be given an option to apply your accrued points. There you will be able to select to use points on your order and see your updated price. You must know we cannot offer part point part money on orders. You must have enough points to complete an order.
How can I check my points?
You are most welcome to check your points in your Rosemary & Co account.
How many points I can get from purchase?
For every £1 you spend, you will gain 1 point. The same goes for American Dollars, Canadian Dollars, or whichever currency you use through our website.
You will also get 250 points for signing up and 50 on your birthday!
Some brushes might have double or triple points, this will be made clear on the specific product page.
Can the points be taken away from me?
Points are subject to surrender upon use and will also be surrendered if purchased product is returned.
What if I purchase from you in person at an event?
You can redeem your points AFTER the event. Please email firstname.lastname@example.org with proof of purchase and we will credit your account. You cannot use your SMART POINTS to pay for brushes at an event for example the Plein Air Convention, LPAPA and so forth.
Please note:– The scheme is operated at our discretion and we reserve the right to cancel the scheme or change its terms at any time with 2 weeks advance notification to customers. Once the scheme is cancelled we will not be bound to make good any unused points held by our customers or compensate customers in any way for unused points.–
* You must have enough points to cover your entire order. In other words, you cannot use points to part-pay for an order.
- SMART POINTS are not legal tender, and you cannot redeem them for a cash value.
- Products purchased with reward points may not be returned unless faulty by manufacturer.
- Although most products will usually be available for purchase with reward points we retain the right to withdraw certain products from the scheme or change the exchange value or amount of points available on products.
- Any decision made by Rosemary & Co about the allocation or redemption of reward points is final.